About Akiva

Akiva, formerly The Phone Guys Limited and CGAV Limited, is your new one stop technology shop.  We are a small but effective team who pride ourselves on answering the phone quickly, providing you with the right answers to your technical questions and if we can’t, we’ll point you in the direction of someone who can, then deliver the best technology solution for your business.

With 14 years – and some very large Earthquakes under our belt, we embraced Cloud services early, so we are REALLY, REALLY good at delivering them.

You can ask any of our customers if you want!

Akiva’s Visions & Goals

Our vision, is to have a workplace that people actively want to be part of. This includes our staff working alongside our customers and suppliers. To achieve this, we are going to use some real magic: knowing every customer and supplier by name, knowing their site inside and out and by confidently solving our customers technology problems so they can be the best at their business.

Akiva’s Core Values

We want to be different. Not in a way like everyone else tries to be, but different by focussing on what really matters:
Excellent customer service, the latest technology and highly trained and experienced staff.
We pride ourselves on being reliable, easy to deal with and just plane down to earth – just what most customers are looking for!

Akiva is also greatly socially and environmentally aware, supporting and sponsoring the social enterprise Bee Awesome.

Meet the Team

Hayley Guglietta

Director/Technical Sales and Marketing Manager

About Hayley

Hayley has a long association with Avaya IP Office Systems both as a Technician and a Sales expert. She embraced SIP after the February 2011 Earthquake as a way to move her customers out of the CBD quickly and get their businesses back up and running. Since then she hasn’t looked back and can’t remember the last time they put an analogue or ISDN service in.

When Hayley is not working, you will find her either in her garden, the Richmond Community Garden or playing with her chickens and bees.

Hayley sits on the board of Avebury House Community Trust, The Richmond Community Garden, the Christchurch Envirohub and is Chairman of the Richmond Business and Residents Association.

Hayley also holds an MBA from Canterbury University which she completed in 2010.

Email Hayley    Phone Hayley 
Hayley’s LinkedIn

Brenda Franz

The ‘Fix-it’ Chick

About Brenda
We reckon Brenda has more knowledge about Telecommunications provisioning than the combined teams of Spark and Vodafone.  She has been around for over 20 years and has worked for both Telecom, Telstraclear and Hub stores, this gives her a comprehensive understanding of how the big networks work.  This is her superpower! she can get to the bottom of problems quickly to get them resolved.  Her industry knowledge is really useful if you need an audit done on your current set up as she can show you how small changes can often result in a better solution as well as cost savings.

Brenda likes to spend early mornings gardening before it gets too hot.  She is very crafty and likes to upcycle furniture.

Email Brenda      Phone Brenda

Carlo Guglietta

Director/Audio Visual Solutions and Data Cabling Infrastructure

About Carlo
Carlo loves Audio Visual so much so there is sometimes no division between his work time and personal time, as it all involves watching something or listening to something.  If you are looking for a perfect picture and the best sound quality, Carlo is your guy.  He is a purest, so don’t ask him to compromise the quality of the equipment, especially in a commercial environment.   

Carlo’s is certified in Leviton, Krone, Hubbell and Legrand data solutions as well as a certified installer of Lutron Automation products.

Carlo is a keen diver and has a strange fascination with Captain America – each to their own.

Email Carlo     Phone Carlo 

Ashley Crook


About Ashley
Ashley has completed an IT course in Network Engineering at Ara, we stole him and trained him in the lost art of Telephone systems.  Since then he has become an expert in Avaya, Freepbx and Cloud solutions, things are moving so fast in this industry it is so good to have a big brain like Ashleys in our organisation. When he is not supporting our customers he is researching and bench testing new solutions for us to offer up.

Ashley is a founding trustee of the Richmond Community Garden, he volunteers his time on a Wednesday and Saturday to grow food and provide a space for the local community to enjoy.

Email Ashley      Phone Ashley

Philippa Harris-Conyers

Operations/Office Manager

About Philippa

Philippa’s main job is to keep the ship pointing in the right direction, we don’t know how she does it, but she does.  

She has 4 children to wrangle at home and another 5 to wrangle at work, then on top of that she does all our administration, accounts, programming and workflow.  

The majority of the physical programming for our cloud solutions is done by Philippa before the phones go out on site.
You would think she has no time for anything else but she loves to read, socialise and spend time at the side of a basketball court or a swimming pool.

Email Philippa     Phone Philippa